Shipping Policy

🚚 Shipping Policy – Purely Homes

At Purely Homes, we understand how important timely delivery is. That’s why we’ve partnered with some of India’s most trusted logistics providers to ensure fast, safe, and hassle-free shipping across the country.

📦 Shipping Charges

✅ FREE Cash on Delivery (COD) available all over India.
✅ No hidden fees – what you see is what you pay!

🕒 Order Processing & Dispatch

Orders are usually processed and dispatched within 24 to 48 hours after confirmation.
Once shipped, you will receive a tracking number via SMS or email to monitor your package.

⏱ Estimated Delivery Time

Metro Cities: 3–5 business days
Tier-1 Cities: 5–7 business days
Tier-2 Cities: 7–10 business days
Remote Locations: 10–15 business days

📌 Note: Delivery timelines are estimated and may vary due to weather, strikes, or logistical delays.

🚚 Shipping Partners

We work with top shipping companies, including:

Delhivery
Blue Dart
India Post
FedEx
DHL

❗ Shipping Restrictions

We only ship within India.
We do not ship to P.O. Boxes or APO/FPO addresses.

🔍 Order Tracking

A tracking ID will be shared via SMS/email after dispatch.
Track your order directly on our website or through the shipping provider’s website.

❌ Undelivered Orders

If delivery fails due to an incomplete or incorrect address, we will:

Attempt to contact you for updated info.
If unreachable, cancel the order and issue a refund.
For delays due to uncontrollable factors (e.g., weather, natural disasters), redelivery will be attempted later.

🔁 Return & Refund Policy

For return instructions, conditions, and refund processing timelines, please visit our Return & Refund Policy page.

📞 Contact Us

We're here to help!
Phone: +91 9137602811
Email: support@purelyhomes.in